Terms & Conditions
1. General
These Terms and Conditions (“Terms”) govern your access to and use of products and services provided by Kanwabatemi Farms, including any transactions made via phone, WhatsApp, in person, or through our website or social media pages.
By placing an order with us, you agree to these Terms.
2. Product Availability
All produce is subject to seasonal availability. While we strive to maintain a consistent supply, certain items may occasionally be out of stock. Orders are fulfilled on a first-come, first-served basis.
3. Pricing & Payment
Prices are quoted in Zambian Kwacha (ZMW) and may vary depending on market conditions and order quantities. Full payment is required before or upon delivery unless otherwise agreed in writing.
4. Bulk Orders
Minimum order quantities may apply for wholesale or bulk purchases. Please contact us directly for custom quotes and delivery timelines.
5. Delivery
We offer delivery services within Lusaka and surrounding areas. Delivery charges may apply and will be communicated during the ordering process.
6. Returns & Complaints
We pride ourselves on quality. If you're not satisfied with your order, please notify us within 24 hours of delivery for a resolution. Due to the perishable nature of our products, we do not accept returns after this period.
7. Limitation of Liability
Kanwabatemi Farms is not liable for delays or damages caused by circumstances beyond our control, including weather, transport disruptions, or third-party actions.